Koi Water Garden was established in 1992 by Andrew Richards and John Caress. Between them they had over 45 years Koi keeping experience including a period of time spent living on a Japanese Koi farm. John retired and sold his interest in the company in 2007. We have always prided ourselves on our superb reputation for fish health. All our Koi are quarantined for several months before sale – we believe Koi Water Garden is the only retail company in the UK with DEFRA approved quarantine facilities.
At Koi Water Garden we stock as many Japanese Koi as you’ll see anywhere in the UK. We are one of only a few companies who import Koi directly from Japan, most use wholesalers or European agents. We regularly visit Japan to select high grade and showgrade Koi for our customers. We are proud ofour reputation for having quality Koi at reasonable prices. Our Japanese Koi start from only £10 and go up to £5,000. Whatever you’re looking for the chances are we’ll have it amongst our stock of over 5000 fish.
From October 2008 Koi Water Garden has constructed the prementioned off-site quarantine and growing on facilities, to view koi at this facility it is by weekend appointment only. Please contact us if you wish to book an appointment. This site is divided in to eleven fish houses totalling 80 ponds. This has expanded during the years and Fish house 5-7 were constructed to expand our facility and increase the Capacity of the Quarantine site. In 2010 Koi Water Garden was forced to relocate from it’s original store in Lower Morden Lane and fortunately found a freehold site only 500 metres from the original store. This new store in Epsom Road, Sutton, was constructed in amazing 5 weeks by Andrew and his incredibly hard working team of directors and staff. Since then we constructed fish house 8 in 2020 for our jumbo Koi, Fish house 9 & 10 were completed in 2021. Fish house 11 will be completed in 2023 with 6 new ponds.
Managing Director
Managing Director involved in all aspects of the koi industry since the early 80s and can speak Jopanese to a reasonable level
General Manager
Director and general manager, specialising in fishhealth, pond construction and maintenance. Ben has worked at Koi Garden since 2000.
Executive assistant
Executive assistant and head of accounts. Helen is responsible for accounting, Invoicing and making customer appointments.
Marketing Manager
Media Director, specialising in KWGs online services, Koi & lish health. He also has great knowledge of filter and pump systems. James has been working at Koi Water Garden since 2009.
Director and company secretary
Tracey has been working at Koi Water Garden since 1994 and regularly works in our store.
Office administration coordinator.
Gerry has been with us since 2019 and is responsible for invoicing and making customer appointments.
Administration Services Manager
You will find Emily helping out in the office or serving behind the till, Emily has worked here since 2013.
Senior Aquatic engineer
Tom has been with us since 2009 and is a specialist in pond construction, pump &Fiter installation, maintenance and fish health
Aquatic engineer
Simon has been with us since 2015 and specialises in pond maintenance and pond cleaning along with good knowledge of fish health.
Specialist GRP Applicator
Nico is our Expert fibreglasser and has been doingOur ponds for over a decode, he abo makes our own KWG filters and trickle towers.
Electrician
Our in house electrician wil help fix any electricalissue you have, and also installs the electrics for our pond builds and installations.
Aquatic Engineer
With over 40 years in the aquatic industry, Justen brings extensive hands-on experience to every job, specialising in pond maintenance and full cleans. His expert knowledge of both traditional and modern filtration systems ensures reliable, high-quality care every time.
Aquatic Engineer
John joined us in 2025 and now specialises in pond maintenance and cleaning. He’s also gaining hands-on experience in fish health and treatments, expanding his knowledge every day.
Aquatic Engineer
Stelios is a valued member of the pond construction and maintenance division. He has a good understanding of up to date filtration systems and is a keen Aquascaper.
Discover all available positions to find out how you can join our team.